Returns & Exchanges

At Kiss Colors & Care, we want you to love your hair journey. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all tags and seals are intact to qualify for a refund.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Process and Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.